F.A.Q. Our Ordering and Sales Policies

PLEASE READ THE FOLLOWING CAREFULLY

ORDERING

We have a secure shopping cart that you can use to place and pay for your order.  For personal service and more detailed information about specific items feel free to contact us.

woodlandfarmsATQ@aol.com     214-649-9219   Dallas Texas USA
Our mailing address is:    7615 Midbury Dr.    Dallas, TX 75230 USA
              

PAYMENT

We accept MasterCard and Visa.  As well as American Express and other cards.  We also do PAY PAL   When you shop via our shopping cart your credit card or Pay Pal account is not charged until we accept your order and prepare your shipment.  

SHIPPING

We ship via USPS Priority Mail, First Class or Express.

We are not responsible for items shipped without insurance. This means if you choose to ship First Class Mail and it becomes lost in the mail Woodland Farms will not refund, replace or provide store credit. The buyer assumes all responsibility. Woodland Farms cannot assume responsibility for the USPS loosing your package. First Class mail is postage only, no insurance or delivery confirmation.

If you have alternate shipping or delivery requirements pleas call us to arrange.

RETURNS and DISCLAIMER

It is very difficult to find vintage clothing in mint condition. We will do our best to properly size and describe each garment as well as detail any problems it might have. If you have any questions about the item please ask them before placing an order. There are no returns on layaway sales; these are all considered final sales. Items from the GRAVEYARD department are also considered final.

If you are unhappy with a item, it can be returned under the following conditions:

    • We must be notified by email, within 24 hours of your receipt of the item that you wish to request a return. In your email please provide the garment stock number, and reason for requesting a return.
    • We will send you an email authorizing the item's return by email ASAP.
    • Once we have authorized the return, the item must be returned by insured USPS Priority Mail, with delivery confirmation or UPS Second Day Air insured. The item must arrive within 4-5 days of the email authorizing its return.
    • The item must be packed for return the same way it was shipped to you. It must be in the same condition upon its return as it was when we shipped it to you.
    • Once we have received your authorized return in good condition we will send you a refund for the purchase price minus the shipping, handling and insurance charges.
    • Unauthorized returns will not receive a refund.
    • Items paid for through PAYPAL will have the Paypal fee deducted from the refund amount.
    • All layaways are final sales. There is no refunds on cancelled layaways.
    • No Refunds on sale merchandise and graveyard items.
    • On returns totaling over $50.00 a 20% restocking fee will be deducted from the refund amount, for refunds under $50.00 a 10% restocking fee will be deducted from the refund amount.

      ABBREVIATIONS - Commonly Used Terms

      B = bust
      CH = chest
      W = waist
      H = hips
      LNG = length of garment shoulder to hem
      SH = shoulder width
      SL = sleeve length from shoulder seam
      JKT W = jacket waist
      JKT H = jacket hip
      JKT LNG = jacket length
      JKT SH = jacket shoulder width
      JKT SL = jacket sleeve length
      BK W = back waist, measured from center back neck to waist
      FR W = front waist, measured from center front throat to waist
      INSEAM = trousers inseam from center crotch seam to hem
      OUTSEAM = trousers out-seam, measured from waistband to hem on the outside of leg

      Condition Key

      Pristine-near perfect. No evidence of wear. No visible flaws.
      Excellent-gently worn, very minor easily repairable slight damage: ie button missing, seam repair
      Very Good-garment is totally wearable but garment has had minor repairs
      Good-garment is sound, visible repairs or in need of repairs, fading
      Poor-not wearable, for use in study or for parts

      SIZE CONVERSION TABLE WEB ADDRESSES

      CLOTHING SIZE CONVERSION TABLE: http://www.i18nguy.com/clothing.html

      SHOE SIZE CONVERSION TABLE: http://www.i18nguy.com/l10n/shoes.html

      SHOE SIZE CONVERSION TABLE IN FRENCH: http://www.i18nguy.com/l10n/shoes_fr.html

      MONEY CONVERSION WEBSITE:

      http://www.xe.com/ucc/